top of page

Refund Policy

At The Minimalist Store, we strive to provide you with the best shopping experience possible. However, due to the nature of our business and the customization of our products, we operate under a strict No Refund Policy. Please carefully review the following details regarding our policy:

​

  1. No Refunds

    • We do not offer refunds on any purchases made through our website, including but not limited to handbags, tote bags, and sling bags.

    • All sales are final, and once an order is placed and processed, it cannot be canceled or refunded.

  2. Exceptions

    • In rare cases of product defects or errors on our part, we will offer replacements or store credit as an alternative to a refund. This will be determined on a case-by-case basis at our discretion.

  3. Cancellation Policy

    • Orders cannot be canceled once they have been placed and processed. Please review your order carefully before completing your purchase.

  4. Damaged or Lost Shipments

    • If your order arrives damaged or is lost in transit, please contact us immediately so that we can assist you in resolving the issue. While refunds are not available, we will work with you to ensure a satisfactory outcome, such as providing a replacement product or store credit.

  5. Contact Us

    • If you have any questions or concerns about our No Refund Policy, please contact our customer service team at theminimalistore@gmail.com. We are here to assist you and address any issues you may encounter with your order.

By making a purchase through The Minimalist Store website, you acknowledge and agree to abide by our No Refund Policy. We appreciate your understanding and thank you for shopping with us.

Sincerely, 

The Minimalist Store

​

bottom of page